delivery
FREE UK mainland parcel delivery over £50! with 1 hour Time Slot - (Carbon Neutral*)
Free delivery includes all standard courier (parcel) deliveries to UK mainland. Additional charges may apply to Highlands and islands, we will contact you if applicable. Excludes some heavy, bulky or especially fragile products.
Standard delivery is to the ground floor front door of your building and does not include any assembly or unpacking.
*We use a 'Carbon Neutral' accredited courier service for our deliveries. Most of our packaging materials are recycled.
A delivery charge will apply to 'Two Man / Large item' deliveries of large or awkward furniture products (such as sofas, dining tables, large easy chairs, marble tops etc). Usually this will be £65 in London (inside M25) and £120 outside London in England. Other destinations and remote areas will be quoted individually. This includes assembly in your room of choice (subject to access).
our delivery rates
(uk mainland)
| Parcel Delivery over £50 (weekday) | Free |
| Parcel Delivery under £50 (weekday) | £5.95 |
| Saturday Parcel Delivery | £30 |
| Sunday Parcel Delivery | £32 |
| Large Items (two man delivery) | £55 |
| Large Items (two man delivery) outside M25 | £99 (excluding some areas) |
delivery time slots
and premium delivery
You will receive an email from us the day before delivery and courier deliveries will be emailed an allocated 1 hour delivery time-slot on the morning of the delivery day. You can change to an alternative delivery day, or choose delivery to a neighbour if necessary. If we have your mobile number you will also receive a text alert. Great as you don't have to wait in all day for goods to arrive.
Standard Delivery days are Monday to Friday between 9am and 6pm. We now offer Saturday and Sunday deliver options too.
We can also offer Premium services (chargeable at additional cost) including Saturday and Sunday delivery and Delivery before 12, or before 9.30am. Please enquire if rate is not shown for your order.
When a product has been on order for some time we will contact you when it comes into stock to check that you are ready to receive it.
For some large items, delivery will be by a specialist in furniture transport. We will contact you to arrange a suitable date. It is your responsibility to check access is possible for goods being delivered. A 1 hour time slot is not available for these deliveries although we may be able to provide a time estimate. Two man delivery of larger furniture to more distant and remote areas of the UK will require a shipping quotation. If you are unsure please check with us. If a surcharge applies we will advise you.
lead times
Delivery time depends on the product ordered. Some products will be available in only a few days, while others may take several weeks. Typical delivery times are shown on the product page as a guide only, and can vary or occasionally be subject to manufacturer delays. If you need something in a hurry do ask, we will always do our best. We will contact you as soon as your order comes into stock and check you are available to receive the goods.
Some products we offer are made to order, such items cannot always be returned or cancelled.
Full details of our Terms of sale are available to view on our website under 'TERMS'.
If you wish to check on the progress of your order at any time please feel free to email or call us.
reserve and collect
You may find it more convenient to arrange to collect from our East London shop. Parking is free after 12 weekdays and at weekends, and we are outside the Congestion Charge zone. If you selected to 'Reserve and Collect' we will advise you when the item is available, and arrange a day for collection with you (we do not hold all our stock at our shop and collection must be pre arranged). Please collect on the day agreed. Collection should be made soon after we inform you that your goods are ready. Please check your order is ready and our opening times before you come.
haus
39 Morpeth Road
Victoria Park
London E9 7LD
two man delivery
This service is required for larger furniture such as sofas, large easy chairs, dining tables and other large, awkward or fragile items. Includes a delivery appointment, unpacking, assembly and installation in your room of choice by trained installers and removal of all packing materials. Does not include fitting to a wall, or electrical installations. Please contact us for a quotation if the price is not shown at checkout for your address.
international orders
We ship to Europe, and Worldwide. Simply select the appropriate region at checkout to view the estimated rate. If your area is not showing a shipping rate or to confirm the rate please contact us. We can provide a quotation for the cost. We only offer Standard delivery abroad. There is no duty payable for goods delivered within the European Union (EU). Countries outside the European Union may levy import duty. Goods are shipped “Duty Unpaid”.
For your convenience the website shows prices in GB Pounds, Euros and US Dollars converted at the current daily exchange rate. The converted amount is to give approximate local rates as a guide only, you actually pay in GB Pounds at the checkout.
Overseas Rates are shown at checkout, or email us for an individual quotation.
special access and installation
We work with delivery and access specialists, so if the only way in is up the outside of the building, or doors or windows need removing to facilitate access we can even help with that, just contact us with the details and we will be pleased to provide a quotation.